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ATM Client Feedback Evaluation Form


For a Spanish feedback form in PDF format, CLICK HERE

Directions TO THE CLIENT : This evaluation form should only be used by clients of midwives who are current members of ATM. If you do not know if your midwife is a member of ATM, you should ask her or you may send an inquiry to our bookkeeper . (All midwives listed on this site are current members of ATM. However, all members are not listed on our site.) Please complete this form after your birth, being as open and honest as possible in evaluating the care given by the midwife during the prenatal, birth and postpartum periods.

Please read all the instructions below carefully and then fill in the blanks. Use the "send" button when you are finished and the form will be emailed to our bookkeeper. The completed form will then be placed in the midwife's file. All completed forms are kept strictly confidential. When several forms are collected for a particular midwife, they are then mailed to her so that she may evaluate her midwifery practice. If you prefer a paper copy of this form which may be mailed to our office, click here for a PDF version which may be printed and used for mailing. The mailing address is included on the paper form.

PLEASE NOTE: DO NOT use this particular form if your intent is to file an official complaint against a midwife. This form is strictly a client feedback evaluation form which was designed by ATM to assist the midwife in improving her own midwifery services. This form is kept strictly confidential and is never used as information for an official complaint review. If you believe a midwife has broken the law or if you think a midwife might be a risk to yourself or others please contact the Texas Midwifery Program hotline at 1-800-942-5540 to request the appropriate form for complaints or to obtain more information about filing a complaint.

Client Feedback Evaluation for (Enter the name of your midwife here.)

PRENATAL PERIOD:
1. Approximately how many times did you see your midwife for prenatal care?
Did you feel this was often enough?

2. Discuss the quality of prenatal care received.
What was particularly good?
What could be added or improved?

3. Please compare the care from the midwife with care received from others (physicians, clinics, etc) during this or previous pregnancies.


LABOR AND BIRTH:

4. Evaluate the care given to you by the midwife during labor and birth (physical exams, emotional support, etc).

5. Evaluate the care given by any assistants at the birth (helpfulness, supportiveness, etc).


POSTPARTUM PERIOD:
6. Did you receive sufficient postpartum care from your midwife?
Was the care given to your baby satisfactory?
What was particularly good? What could be added or improved?

7. Was your partner satisfied with the care received?


MISCELLANEOUS:
8. Were the midwife's fees appropriate?

9. Was the midwife reasonably accessible?

10. Have you ever used midwifery care before this pregnancy?

11. What number baby is this for you?

12. How can the midwife improve their services?



OPTIONAL QUESTIONS:

Your answers to the following questions would help us better understand the clientelle we serve. However, answering these questions is optional.

13. What is your age group?

14. What is your annual income?

ADDITIONAL COMMENTS:


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Page Last Updated: May 27, 2007

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